Refund policy

We back our entire suite of products with a 100% satisfaction guarantee. If you're not completely happy with your purchase, contact us and we'll make it right. 

To make a return please contact us within 10 days of receiving your order and we'll confirm proof of purchase. A credit will be issued and applied to the credit card used to make the purchase. Please check with your bank or credit card company if you do not see the credit applied after 10 business days. Some transactions may take longer to show up on your statement. 

To start a return simply send an email to hello@graceandbalanceskincare.com, we're happy to help. 

Damages and Shipping issues:
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can replace or refund your order.